CRMish

Terms of Service

Effective date: 2026-05-28 · DRAFT v4 — counsel review required before public reliance

> Notice to readers. This document is a working draft prepared by CRMish staff and AI assistance. It is not legal advice and has not been reviewed by counsel. Until that review completes, please treat it as a transparent statement of intent rather than a final binding agreement. Questions: support@crmish.io.

1. Agreement to these Terms

These Terms of Service ("Terms") form a binding contract between you ("you," "your") and JAS Operations LLC dba CRMish (or its successor entity) ("CRMish," "we," "us," "our"), governing your access to and use of the CRMish web application, marketing pages, public profile pages, and any related services we provide (collectively, the "Service").

By creating an account, signing in, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not accept, do not use the Service.

If you accept these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. The Service is not intended for use by children under 13, and we do not knowingly accept their accounts.

3. Your account

  • You must provide accurate, current, and complete information when registering, and keep it up to date.
  • You are responsible for safeguarding your password and for any activity under your account.
  • You agree to notify us at security@crmish.io of any unauthorized access.
  • One person, one account. Do not share login credentials.
  • We may suspend or terminate accounts that violate these Terms (see §14).

4. Subscription tiers and billing

4.1 Tiers

CRMish offers a free tier and one or more paid tiers (e.g., Pro, Team). The features included in each tier are described on the Pricing page and may evolve. We will give you reasonable notice of material changes to tier composition.

4.2 Billing

Paid tiers are billed through our payment processor, Stripe. By entering payment information, you authorize us (through Stripe) to charge the applicable subscription fee, plus any applicable taxes, on a recurring basis (monthly or annually, as you select) until you cancel.

  • Subscriptions auto-renew at the end of each billing period unless you cancel before the renewal date.
  • You may cancel any time from Settings; cancellation takes effect at the end of the then-current billing period.
  • We do not pro-rate refunds for partial periods except as required by law.
  • Failed payments may result in a grace period followed by downgrade to the free tier.
  • We may change prices on prospective billing periods with at least 30 days' notice.

4.3 Taxes

Prices are exclusive of taxes unless stated otherwise. You are responsible for any taxes (sales, VAT, GST, etc.) applicable to your purchase, which will be added at checkout where required.

4.4 Refunds

Except where required by law, all charges are non-refundable. We may, in our discretion, issue refunds or credits for unused service in cases of extended outage or material defect.

5. Acceptable use

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Infringe any third party's intellectual property, privacy, publicity, or other rights.
  • Send spam or other unsolicited bulk communications, including via webhook ingest of contact lists you do not have permission to import.
  • Scrape, crawl, or harvest the Service or other users' public profile data at scale without our written permission.
  • Reverse-engineer, decompile, or attempt to extract source code, except to the limited extent permitted by law.
  • Use the Service to build a competing product (we welcome competition — just don't use our service to do it).
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Attempt to gain unauthorized access to any account or system.
  • Use the Service to harass, threaten, defame, or harm anyone.
  • Misrepresent your identity or impersonate another person or entity.
  • Upload malicious code, viruses, or any other harmful content.

We may, but are not obliged to, investigate and act on suspected violations.

6. Webhook integrations and third-party data you import

If you enable our lead-gen webhook integrations (ClickFunnels, GoHighLevel, Kajabi, or similar), you represent and warrant that:

  • You have the legal right, including all required consents and lawful bases, to share each contact record you cause to be sent to CRMish.
  • You will not use CRMish to send unsolicited commercial communications in violation of CAN-SPAM, GDPR, CASL, or other applicable law.
  • You will respond promptly to any unsubscribe, deletion, or access request from any contact whose data you have imported.

You are the controller of contact data you import; CRMish acts as a processor for that data.

7. Public profiles and user content

7.1 Your content

You retain all rights to the content you upload, create, or otherwise submit to the Service ("Your Content"). By submitting Your Content, you grant CRMish a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely to provide and improve the Service, secure it, and back it up.

For content you mark as public via your Track Record profile at /r/[handle], you additionally grant CRMish a license to display that content publicly (including making it indexable by search engines) until you remove it.

7.2 Responsibility for your content

You are solely responsible for Your Content and for any consequences of submitting it. You represent that you have all rights necessary to grant the licenses above, and that Your Content does not violate these Terms or any law.

7.3 Removal

We may remove Your Content if we believe in good faith that it violates these Terms or any law, or if required by legal process. We will give you notice where lawfully permitted.

8. AI Coaching

The AI Coaching feature uses third-party AI models (currently provided by Anthropic) to generate suggestions and responses based on context you submit. You acknowledge that:

  • AI-generated output may be inaccurate, incomplete, or inappropriate for your situation. Do not rely on AI Coaching as a substitute for professional advice.
  • You are responsible for reviewing AI output before acting on it.
  • The Service may rate-limit AI Coaching to manage cost and load.
  • We may change the underlying model provider with notice.

9. Coach Mode

Coach Mode connects coaches with their affiliates within the Service. If you accept a coaching relationship:

  • As an affiliate, you grant your coach visibility into your in-app metrics relevant to that relationship (sprints, locked priorities, progress).
  • As a coach, you agree to use that visibility only for legitimate coaching purposes and to honor any side-agreement between you and your affiliate (compensation, scope, confidentiality, etc.). CRMish is not party to those side-agreements.

Either party can end a coaching relationship at any time from Settings.

10. Intellectual property — ours

The Service (excluding Your Content), including the underlying software, design, trademarks, and content we author, is owned by CRMish or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose during the term of your account.

Nothing in these Terms transfers any of our intellectual property rights to you.

11. Trademarks

"CRMish," our logo, and other brand elements are our trademarks. You may not use them without our written permission except to refer to the Service factually.

12. DMCA / copyright

If you believe content in the Service infringes your copyright, please send a DMCA-compliant notice to copyright@crmish.io including:

1. A physical or electronic signature of the copyright owner or authorized agent. 2. Identification of the copyrighted work claimed to have been infringed. 3. Identification of the material to be removed (URL helpful). 4. Your contact information. 5. A statement of good-faith belief that the use is not authorized. 6. A statement under penalty of perjury that the information is accurate and you are authorized.

We will respond as required by 17 U.S.C. §512.

13. Service availability; no warranty of uptime

We provide the Service on a commercially reasonable best-effort basis. We do not promise any specific uptime or availability and do not currently offer an SLA. We may perform maintenance, deploy updates, or experience outages that interrupt the Service. Where possible we will provide advance notice for planned maintenance.

14. Termination

14.1 By you

You may cancel your subscription or delete your account at any time from Settings. Cancellation of a paid subscription takes effect at the end of the then-current billing period. Account deletion removes your data per the retention schedule in the Privacy Policy.

14.2 By us

We may suspend or terminate your account, with or without notice, if we believe in good faith that you have violated these Terms, that your use poses a security or legal risk, or that we are required to do so by law. For non-violation reasons (e.g., business changes), we will provide reasonable advance notice.

14.3 Effect of termination

Upon termination, your right to use the Service ceases, but the provisions of these Terms that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, miscellaneous) will survive.

15. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT YOUR USE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY UNDER OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless CRMish, our affiliates, and our officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or relating to (a) your use of the Service, (b) Your Content, (c) your violation of these Terms or any law or third-party right, or (d) data you import via webhook integrations.

18. Governing law and venue

These Terms are governed by the laws of the State of (jurisdiction to be confirmed by counsel — recommended: Delaware or Florida), excluding its conflict-of-laws rules. Subject to §19, the state and federal courts located in that state will have exclusive jurisdiction over any claim or dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction in those courts.

19. Dispute resolution

19.1 Informal resolution first

Before filing a formal claim, you agree to contact us at legal@crmish.io and to negotiate in good faith for at least 60 days.

19.2 Arbitration (optional — counsel to confirm)

(Counsel: please confirm whether mandatory arbitration with class-action waiver is appropriate for CRMish's user base and the jurisdictions we sell into. Placeholder language below to be retained, revised, or removed.)

> Any dispute that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You and CRMish waive the right to a jury trial and to participate in a class action. Either party may seek injunctive or equitable relief in court for intellectual-property infringement.

19.3 Small-claims carve-out

Either party may bring an individual action in small-claims court for any matter within that court's jurisdiction in lieu of arbitration.

20. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will post the updated Terms at this URL at least 30 days before they take effect and notify registered users by email. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

21. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is held unenforceable, the rest will remain in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.
  • Notices to you. We may send notices by email to the address on your account or by posting in the Service.
  • Notices to us. Send legal notices to JAS Operations LLC dba CRMish at legal@crmish.io (mailing address to be added).
  • Headings. Section headings are for convenience and do not affect interpretation.
  • Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

22. Contact

| For | Email | |---|---| | Legal notices | legal@crmish.io | | Support | support@crmish.io | | Privacy | privacy@crmish.io | | Security | security@crmish.io |

Document version: terms-v2 · Last updated 2026-05-28. Counsel review pending. Material updates will be versioned and dated here.